Refund policy
At TryBloom, we are committed to ensuring a smooth and satisfying experience for our customers. Please take a moment to review our refund and replacement policy before placing your order.
Prepaid Orders
- Once a prepaid order is processed, it cannot be cancelled under any circumstances.
- Please double-check your order details before completing your purchase.
Damaged or Wrong Item Delivered
Step 1 - Raise a replacement request within 24 hours of delivery at Email - care@trybloom.in or on Whatsapp at : +91-8591688055 with the pictures of the wrong item delivered and your order ID.
Step 2 - Allow us 48 working hours to review your replacement request.
Step 3 - On reviewing your replacement request, we will arrange our courier partner for the wrong item to be collected and send you the correct product
Return Policy for Unused & Unopened Products
We understand that you may wish to return a product even if it is not defective. In such cases, please follow the steps below:
Step 1 – Raise a return request by emailing us at care@trybloom.in or messaging us on WhatsApp at : +91-8591688055 within 24 hours of receiving the product. Please mention your Order ID and ensure the product is unused and unopened.
Step 2 – Allow us 48 working hours to review your return request.
Step 3 – Once your return request is approved, we will arrange for the product to be collected. After verifying that the product is unused, unopened, and intact, we will initiate a refund after deducting a 20% restocking fee.
Important Notes
We will not be able to process any return or replacement if:
- The product is used, opened, or altered
- The original packaging (mono cartons, labels, etc.) is missing
- The request is raised after 24 hours of delivery
- Clear video proof of damage is not provided
- The policy does not apply to the following products:
- Feather Touch | Ultra-thin Panty Liners
- Snug | Reusable Period Panty for Heavy Flow